Privacy Policy

Privacy Policy

Effective Date: April 20, 2026

Chief Government Solutions (“CGS,” “we,” “our,” or “us”) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to operating with integrity, transparency, and accountability. This Privacy Policy describes how CGS collects, uses, stores, and protects the personal information you provide when visiting our website, contacting us by email, phone, or text message, or otherwise engaging with our services.

By using this website or contacting us through any channel, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide to us and information gathered automatically through standard website technologies.

1.1 Information You Provide Directly

Full name and job title
Business name and organization
Email address
Phone number (including mobile numbers used for SMS/text communication)
Mailing address
Project details, inquiry descriptions, or messages submitted through our contact form
Any other information you voluntarily include in correspondence with us

1.2 Information Collected Automatically

IP address and approximate geographic location
Browser type and version
Pages visited and time spent on site
Referring URLs
Device type and operating system

This data is collected using standard web analytics tools and cookies. See Section 7 (Cookies) for more detail.

2. How We Use Your Information

CGS uses the information we collect solely for legitimate business purposes, including:

Responding to inquiries submitted via our website contact form, email, or phone
Communicating with you via email, phone call, or text/SMS message regarding services, proposals, or project discussions
Sending appointment reminders, follow-up communications, or requested materials
Preparing capability statements, proposals, or contractual documents
Improving the performance and content of our website
Complying with applicable laws and federal contracting regulations

We do not use your information for automated decision-making or profiling.

3. Email Communications

When you submit your email address through our contact form or direct correspondence, you may receive:

A direct reply from a CGS team member responding to your inquiry
Follow-up communications related to your project or request
Capability statements, proposals, or relevant company materials you have requested

We do not send unsolicited marketing emails or add your address to mass mailing lists without your explicit consent. You may opt out of non-essential email communications at any time by replying with “Unsubscribe” or contacting us at the information provided in Section 10.

4. Phone Call Communications

If you provide your phone number, a CGS representative may contact you by phone to:

Follow up on a submitted inquiry or contact form submission
Discuss project requirements, scope, or scheduling
Provide information related to our services or capabilities

Phone calls may be conducted for business purposes only. We do not use auto-dialers or robocalling systems. You may request to be removed from outbound call contact at any time.

5. Text Message (SMS) Communications

By providing your mobile phone number and submitting a contact form or otherwise consenting to SMS communication, you agree that CGS may contact you via text message for the following purposes:

Appointment confirmations or scheduling reminders
Follow-up on submitted inquiries
Brief status updates related to an active project discussion

Message frequency will vary based on the nature of your inquiry. Standard message and data rates from your mobile carrier may apply.

Opting Out of SMS

You may opt out of text message communications at any time by replying STOP to any text message from CGS. After opting out, you will receive one final confirmation message. To re-enroll, reply START or contact us directly.

SMS Program Disclosure

CGS will never sell, share, or transfer your mobile phone number to third parties for their own marketing purposes.
Text messages are sent only for the purposes described above and only to individuals who have provided consent.
For assistance, reply HELP to any CGS text message or contact us at the information in Section 10.

6. How We Share Your Information

CGS does not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers: Trusted third parties who assist in operating our website, CRM, or communications platforms, subject to confidentiality agreements
Legal compliance: When required by law, court order, or federal regulation
Government contracting: In connection with contract performance, teaming agreements, or required disclosures under federal acquisition regulations
Business transfers: In the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections

We do not share your information with advertisers or unaffiliated third parties for marketing purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance performance and analyze usage. These may include:

Session cookies: Temporary cookies that expire when you close your browser
Analytics cookies: Tools such as Google Analytics that help us understand how visitors use our site

You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality. We do not use cookies for targeted advertising.

8. Data Security

CGS implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting environments, restricted access to personal data, and standard encryption for web transmissions (HTTPS).

While we take data protection seriously, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us with sensitive information via phone rather than web form when appropriate.

9. Data Retention

We retain personal information only as long as necessary for the purpose for which it was collected, to fulfill our legal and contractual obligations, or to comply with federal recordkeeping requirements. Contact and inquiry data is retained for a minimum of three (3) years in accordance with standard federal contractor recordkeeping practices.

10. Your Rights and Choices

You have the right to:

Request access to the personal information CGS holds about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information, subject to legal and contractual retention obligations
Opt out of email, SMS, or phone communications at any time (see Sections 3–5 above)

To exercise any of these rights, contact us using the information below.

11. Third-Party Links

Our website may contain links to third-party websites, including federal agency portals and partner organizations. CGS is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting personal information.

12. Children’s Privacy

Our website and services are directed exclusively to business and government professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information to us, we will promptly delete it.

13. Changes to This Privacy Policy

CGS reserves the right to update this Privacy Policy at any time. When we do, the “Effective Date” at the top of this page will be revised. We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes your acknowledgment of the revised policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Chief Government Solutions

Email: info@chiefgovernmentsolutions.com

Website: chiefgovernmentsolutions.com